Refunds
Refund Policy
Last updated: April 27, 2026
General policy
Payments are processed by Paddle. Refunds are reviewed based on subscription status, usage, technical issues, duplicate charges, and applicable consumer protection rules.
Because the service uses third-party AI models and incurs generation costs, refunds may be limited when credits have already been used.
Eligible refund cases
You may request a refund if you were charged twice by mistake, could not access the paid service because of a technical issue on our side, or purchased a subscription accidentally and have not used the paid credits.
If a provider-side failure causes image generation to fail, the service may automatically refund the related credits instead of issuing a cash refund.
Non-refundable cases
Used credits, completed image generations, completed prompt generations, and subscription periods that have already been substantially used are generally non-refundable.
We do not guarantee that AI-generated images will match your expectations exactly, so dissatisfaction with subjective output quality alone may not qualify for a refund.
How to request a refund
Email gefufeng2016@gmail.com with your account email, payment date, Paddle order or transaction information if available, and a short explanation of the issue.
We aim to review refund requests within a reasonable time. Some refunds may be handled directly through Paddle depending on the payment status.